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"I just wanted to take this opportunity to thank you for having the classes that you call Keystone University. I've been to four of them, and all are quality classes where I have always walked away with some information.
There are two things that impress me the most about the classes. One is that they are on my "level" which seems to be the same level as the others in the class. The instructors never use terms that aren't explained, and more so if someone asks the definition of a term, never does anyone laugh, chuckle or otherwise make the person feel "less informed" by the answer. I've been around other instructors of other companies where the first thing is rolled eyes or some statement like "oh, I forgot, I have to go back to the simplest level." With your classes everyone is treated professionally, yet it is a very relaxed atmosphere with lots of fun information given in a fun and professional way.
The other item that really impresses me is that this could be a basic 2 hour "advertisement" for Keystone Business Solutions. However, never has it been that way. Of course it is pointed out that Keystone may be able to assist, but it's not like you feel you were forced to sit through a 2 hour "infomercial" while taking the class.
Best wishes as you grow the University, and I'm looking forward to attending more classes!"-Mark S.